JENNIFER KAPLAN | SENIOR CONTENT DESIGNER
Other Writing Projects > Online Course
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Project: An online course to help people make healthier choices around food through the method of Intuitive Eating.
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Scope: A member’s only website accessible via desktop and mobile with pre-recorded videos, worksheets, and a discussion group to teach participants about Intuitive Eating.
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Audience: Women ages 25-40 interested in wellness, mindfulness, and body acceptance.
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My Role: Project Creator & Lead (I hired an intern to assist with market research and promotion.)
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Goals:
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Create an in-depth sign up page to address all potential customer questions and create interest.
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Make the course 100% self-study and online to give more people access to this method at an efficient and affordable price.
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Keep a steady flow of sign-ups and active users. (KPI was 10 sign-ups per 2 month period.)
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Course Homepage, Module, & Email Example




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Testing and research
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Interviewed 40 women to learn about their challenges, desires and preferences in this type of course.
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Created a free mini-course to drive interest and test the content
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Problems
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Changed the course structure after round 1 based on user feedback
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Too much material, not enough time
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Most participants preferred not to have a discussion group
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Solutions
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Offered extended option and highlighted most important pieces to help with user time management
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Removed the discussion group to make the course completely self-study
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Closing and learnings
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35 participants signed up within the 3 rounds the course was ran
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Learned the ins and outs of researching, developing, marketing, and reiterating a product
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Market Research Study Conclusions

Solution for extended course option
